All-Star Social Media Crisis Response for Brands

You’ve watched other brands struggle in the face of a developing online issue. You know you need a plan to handle a social media crisis swiftly and effectively, but where do you start? Each chapter of All-Star Social Media Crisis Response for Brands outlines the strategy, team, tools, tips and case studies you need to get through any crisis online, no matter how big or how small. You will also get a solid plan for implementation and for developing the right team for any social media crisis that develops.