Social insights that drive real business results

Identify and analyze conversations about your company, products and competitors with the leading social media monitoring and engagement tools. Route important insights to sales, customer service, PR and community managers for outreach and engagement.

Social Brand Monitoring

Social Brand Monitoring

Understand the conversations that matter most

Monitor and measure buzz around your brand, competitors and industry. Analyze trends and gain insight into what your customers want. Evaluate reaction to your campaigns and understand what content is connecting.


Community Engagement

Community Engagement

Join the conversation, expand your social reach

Build connections that create loyal brand advocates. Create a bridge between your employees and your customers. Scale engagement across your teams with workflow and automation. Develop a platform to share thought leadership.


Social Customer Care

Social Customer Care

Create extraordinary customer experiences

Improve customer satisfaction. Reduce attrition rate and call volumes. Set up and manage a social customer service program. Respond in real — time to brand advocates and critics. Strengthen brand perception by publicly addressing and resolving issues about your brand or products.


Social Sales and Lead Gen

Social Sales and Lead Gen

Discover and develop sales opportunities

Drive revenue by acquiring and qualifying leads through social channels. Discover purchase signals and point of need conversations or intercept discussions with competitors. Understand what content drives traffic and conversions.

Grow your pipeline

Grow your pipeline

Your customers are out there. Find conversations and funnel them straight to your Salesforce CRM.

Let’s Integrate

Let’s Integrate

Take your social data to the next level with our integration capabilities — linking you to Salesforce CRM, Service Cloud, web analytics and more.

Let’s Talk

Let’s Talk

You’ve located the conversations that matter most. Identify sentiment, demographics, trends and more from social posts. Learn more about social listening insights, powered by Radian6.

API and Extensions

API and Extensions

Enrich your social listening with the Radian6 API. Modify and analyze your social data to enhance the value of your own applications and services.