Southwest Airlines Archives - Salesforce Marketing Cloud

Southwest Airlines

Southwest Uses Paper Airplanes to Connect with Customers

Jeffrey L. Cohen • Engagement • Mar 13, 2013

Southwest proved last night that they are socially-connected to customers.…

Simple Social Media Strategy in 3 Steps

Jenn Seeley • Strategy • May 1, 2012

Social media strategies can be kept simple and still be…

KD Paine and The Future of Analytics

Trish Forant • Measurement • Aug 4, 2011

If you’ve ever wondered how to measure your social media…

Thumbs Up! Communicating Without Body Language

Lindsay Bell • Engagement, Social Media • Jul 6, 2011

When’s the last time you gave someone an enthusiastic thumbs…