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Social Media Customer Service Lessons from the Airline Industry

aviation


Social Media Customer Service Lessons from the Airline Industry

Gregg McMullen • News & Events • Apr 13, 2012

Yesterday we had the pleasure of spending an informative hour…

Social Media Crisis Management: What American Airlines Should Do Now

Jenn Seeley • Strategy • Nov 29, 2011

Whether you are in the travel or aviation industry or…

Frontier Airlines: Using Social Media to Reach Customers and Make it Right

Sarah Carver • Engagement • Oct 6, 2011

Frontier Airlines is currently in its 18th year of operation,…



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Salesforce Marketing Cloud is the world's only unified social marketing suite, helping you to create compelling social presences, amplify content, track campaign ROI and drive real business results. Marketing Cloud allows you to make better decisions in marketing, sales and service — decisions that will impact your bottom line. Turn insights into action, and connections into Customers for Life™.


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