Ashley Verrill
About the author:
Ashley Verrill is a CRM software analyst for Software Advice. She has spent the last six years reporting and writing business news and strategy features. Her work has appeared in myriad publications including Inc., Upstart Business Journal, the Austin Business Journal, and the North Bay Business Journal. Before joining Software Advice in 2012, she worked in sales management and advertising.
Posts by Ashley Verrill
Social Customer Service Lessons from 280 Tweets Over 26 Days
Five weeks ago, I launched a research project called, “The…
A Guide to Expert Social Media Customer Service
This year’s Dreamforce gathering in San Francisco featured more than…